大型語言模型的社交技能訓練

Social Skill Training with Large Language Models

April 5, 2024

作者: Diyi Yang, Caleb Ziems, William Held, Omar Shaikh, Michael S. Bernstein, John Mitchell

cs.AI

摘要

人們依賴像衝突解決這樣的社交技能來有效溝通，並在工作和個人生活中茁壯成長。然而，社交技能的練習環境通常對大多數人來說難以觸及。我們如何使社交技能培訓更加普遍、可及和吸引人呢？借鑒來自溝通和心理學的跨學科研究，這篇觀點論文確定了進入專業領域的社交技能障礙。然後，我們提出一個利用大型語言模型進行社交技能培訓的通用框架解決方案。我們的AI合作夥伴、AI導師框架將體驗式學習與實際練習和量身定制的反饋相結合。這項工作最終呼籲跨學科創新，以應對勞動力發展和社會平等的更廣泛影響。

English

People rely on social skills like conflict resolution to communicate effectively and to thrive in both work and personal life. However, practice environments for social skills are typically out of reach for most people. How can we make social skill training more available, accessible, and inviting? Drawing upon interdisciplinary research from communication and psychology, this perspective paper identifies social skill barriers to enter specialized fields. Then we present a solution that leverages large language models for social skill training via a generic framework. Our AI Partner, AI Mentor framework merges experiential learning with realistic practice and tailored feedback. This work ultimately calls for cross-disciplinary innovation to address the broader implications for workforce development and social equality.