大型语言模型的社交技能训练

Social Skill Training with Large Language Models

April 5, 2024

作者: Diyi Yang, Caleb Ziems, William Held, Omar Shaikh, Michael S. Bernstein, John Mitchell

cs.AI

摘要

人们依赖诸如冲突解决之类的社交技能来有效沟通，并在工作和个人生活中蓬勃发展。然而，社交技能的实践环境通常对大多数人不可及。我们如何使社交技能培训更加普遍、可获得和吸引人呢？借鉴沟通和心理学的跨学科研究，这一观点性论文确定了进入专业领域的社交技能障碍。然后，我们提出了一种利用大型语言模型进行社交技能培训的通用框架的解决方案。我们的AI伙伴，AI导师框架将经验学习与现实实践和量身定制的反馈相结合。这项工作最终呼吁跨学科创新，以解决劳动力发展和社会平等的更广泛影响。

English

People rely on social skills like conflict resolution to communicate effectively and to thrive in both work and personal life. However, practice environments for social skills are typically out of reach for most people. How can we make social skill training more available, accessible, and inviting? Drawing upon interdisciplinary research from communication and psychology, this perspective paper identifies social skill barriers to enter specialized fields. Then we present a solution that leverages large language models for social skill training via a generic framework. Our AI Partner, AI Mentor framework merges experiential learning with realistic practice and tailored feedback. This work ultimately calls for cross-disciplinary innovation to address the broader implications for workforce development and social equality.